Student Information Guide

Integracom is dedicated to providing the highest quality training and assessment, this starts with ensuring that you, our staff and students (prospective and existing), understand our responsibilities to you and your rights during your studies.

For more information about how we support you download our Student Information Guide

We also have policies and procedures which talk about how we ensure quality in the training and assessment we deliver.   These are found under our Policies, Procedures, Forms page HERE


A traineeship is a structured program, usually in a non-trade related area, which is available to both part-time and full-time employees.  The outcome of traineeship training is a trade level Qualification recognised under the Australian Qualifications Framework (AQF).  The Australian Government is committed to supporting Australian Apprenticeships as an important mechanism in meeting the changing need of the Australian economy and improving productivity.  Some incentives are based on whether a trainee/apprentice is a new or existing worker.

New Employee Trainee/Apprentice
A new employee traineeship is for someone who has just begun working in the industry or is new to the company.  This person would likely require more personal training and greater opportunities to develop the skills through on-the-job training.

Existing Worker Trainee/Apprentice
An existing worker traineeship is for someone who has been with the employer for more than 3 months but may not necessarily be new to the industry.  This person would be ideally suited to enrol as an existing worker trainee.

The Australian Government supports Australian Apprenticeships through a number of programmes including:

Australian Apprenticeships Incentives Programme
The objective of the Australian Apprenticeships Incentives Program is to contribute to the development of a highly skilled and relevant Australian workforce that supports economic sustainability and competitiveness.  This is achieved by:

  • providing genuine opportunities for skills-based training and development of employees by providing incentives to employers of eligible Australian Apprentices; and
  • encouraging people to enter into skills-based training through an Australian Apprenticeship by providing personal benefits.

The Australian Apprenticeships Incentives Program contains a range of incentives and benefits for employers and apprentices/trainees.    Useful links to the appropriate sites has been provided for you to investigate what incentives might be appropriate for you.

User Choice
User Choice is a national policy whereby State and Territory Governments fund RTOs to provide structured training to Australian Apprentices. These funds reduce the cost of the training that an Australian Apprentice or the employer will have to pay under an Australian Apprenticeship.  The amount of funding and training available under User Choice is different in each State and Territory, with each State and Territory having different priority areas to direct their User Choice funds.

Find more traineeship information available at the following links.